Category Archives: Librarianship

CILIP Cymru Wales 2018 conference – final thoughts (part 3)

CilipW18SeaAs a national CILIP conference there is always the opportunity to hear from people at the ‘top’, and this time on the second day we were addressed by Nick Poole (CILIP CEO, @NickPoole1) and by Lord Dafydd Elis-Thomas (@wgmin_culture) the Welsh Government Minister for Culture, Tourism and Sport.  Positive things were said, but as another speaker highlighted, as librarians we are very good at having conversations, but we also need to act, and this may mean not waiting around for that strategic document or plan to land on our desk.

Phil Brabban (@philbrabban) University Librarian of Coventry University Library spoke about building an inclusive service.  He explained how the library service at Coventry University had taken a look at their provision for international and overseas students and found it to be woefully inadequate (though probably not much different from many other institutions).  Students may be coming from countries where education and library services are provided completely differently (or they may have no prior experience in using libraries), so they are facing a lot of challenges and cultural differences when arriving to study in the UK.  Coventry have worked at rectifying their approach, and spoke to international students about what they wanted and needed rather than relying on what the library services perceived them to need.  One of the initiatives they created was Pre-Arrival Library Support which helps to prepare students with all they need, and can be accessed before they ever reach Coventry.  It has been very effective and also won them the Times Higher Education Leadership & Management (THELMA) Award in 2017 for Outstanding Library Team.

Phil highlighted that actions are better than words, and even doing a small something was better than nothing at all. We should also be continuously re-evaluating our procedures and not just assume that just because we have done something to rectify a problem that we can just rest on our laurels.

CW18TwitterLater in the morning Phil joined the panel session about diversity and inclusivity in the library community.  As has been rightly pointed out on Twitter (and at the conference itself) this panel was composed of four men and two women, all white, which raises many questions in itself.  @Bethanar’s comment for instance attracted an interesting discussion thread.

Really CILIP Wales should have made a greater effort to ensure there was more diverse representation on the panel, and should have been aware that by not doing so they were leaving themselves wide open for just criticism.

The participants themselves did have a lot of good points to make, so I am not criticising any of them individually; but how can you speak about diversity and inclusivity without having other voices directly represented?

I haven’t mentioned all the sessions I attended, and as there were parallel sessions I was obviously unable to attend everything – what helps is having colleagues sit in on different sessions to you so that you can then compare notes!

I came home from the conference feeling professionally invigorated, and pleased that as a cataloguer I had seen tech services included in the conference make up.  I enjoyed that many of the key note presentations dealt with the person in the profession and were therefore applicable across sectors and job roles.  It was good to see that Aberystwyth as a location worked (despite some apparent organisational doubt), librarians will travel!  I also still have a few items and opportunities to chase up (podcasts! references! websites! people!).  Roll on next year!

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From Aberystwyth, with even more love for the CILIP Cymru Wales 2018 conference (part 2)

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Discussing & voting

In my last post I talked about some of the keynote speakers that I enjoyed, in this post I would like to also include some of the breakout sessions that I attended, as well as the evening event.  The very first one I went to appealed to my ‘arty’ side as it included a photography project. Emma Adamson (@BookishEmma), Celia Jackson (senior lecturer, Photography), and Barbara Colley from the University of South Wales talked about a project between library staff and photography students.  The project helped library staff get over a difficult time of change and transition, whilst giving a group of students, who hadn’t really engaged with the library previously, the opportunity to have their work taken seriously and have their photographs decorate the library space, giving them some ownership and investment in the library.  Library staff got to vote on the final works, and an evening event welcomed the participating students and their families to see the results.  Staff and library users felt that the photographs fitted into the space so well it was if they had always been there, but they also generated conversations especially when they were being hung.  In our session we were then given the chance to vote on what our favourite image was, and we had time to peruse the images and discuss what we liked about them.  One of the prints will be given a permanent position in a counselling room.  The project worked really well for all involved, and is something that could be taken up by other institutions quite easily.

Later in the morning there was a key note talk from Professor Jon Anderson (Cardiff University) (@LitAtlasWales)about Literary Atlas Wales.  Described as “…an interactive online atlas that offers a range of maps which locate English-language novels set in Wales.” This project sounded absolutely fascinating (and I wish I had his job!!).  Out of 323 English language books based in Wales, a short list of 12 was created with detailed maps, plotlines, notes, and interviews.  I’ve only read three out of the twelve so perhaps have some reading to do.  The atlas uses ‘distant’, ‘deep’ and ‘artistic’ mapping of the novels and “hopes to stimulate new understandings of literature and place and the geographical nature of the human condition.”  Taking a look at the pages for Aberystwyth Mon Amour by Malcolm Pryce, it turns out that the Moulin Club, run by Druids, with “women selling the promise and practice of nightly relations at a fixed price” although situated on the fictional Patriarch Street, can be mapped onto Pier Street, which is where my B&B was located…

I certainly recommend that you take a look at the atlas, and you could probably lose a couple of hours working your way around.  They are also keen for people to get involved and contribute.

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…and the winner of Welsh Librarian of the Year is….

After the day’s events we adjourned to the National Library of Wales for the Welsh Librarian of the Year and the Tir na n-Og awards.  I didn’t envy the committee having to decide which of the nominees would win the Welsh Librarian of the Year as all the candidates excelled in their field.  In the end the honour went to Tracey Stanley, Deputy University Librarian, Cardiff University.

Following on from this were the Tir na n-Og English language awards and we were treated to some mini interviews with the nominees about what their books were about, how they came to write them, how they became children’s authors originally and where they liked to write. Paul Jeorrett introduced and interviewed the authors and revealed he had compiled a play list to go with the books which was being played on his radio show practically as the awards were taking place.  The winner was Hayley Long with The Nearest Far Away Place, and I now have a copy waiting to be read at home.

On the second day I, unsurprisingly, attended the ‘cataloguing & metadata session’ which included two papers.  The first by Amy Staniforth about developing shared practice with colleagues across Wales which was about the WHELF (Wales Higher Education Libraries Forum) co-operative cataloguing group which emerged out of the WHELF shared LMS procurement process.  Amy described how the community of cataloguers has developed through discussions about international standards and the creation of templates, and has been empowering members to raise awareness of metadata more widely.  Although I have been part of this community it was informative to hear about the group’s activities and to clarify for me just how much we have achieved so far; not forgetting that one of the cataloguers, Jane Daniels ( Cardiff Metropolitan University), was nominated for Welsh Librarian of the Year.

Following this was Doreen Barnaville (Cardiff Metropolitan University) and Christine Megowan (Cardiff University) talking about curating and cataloguing artists’ books.  This presentation followed on from a cataloguing training day held earlier in the year.  Doreen and Christine’s presentation included a myriad of images of artists’ books, primarily from the collection at Cardiff Met, and talked about how cataloguers can best engage in recording the details of these items which may not fit into a traditional book format (think ‘pages’ of stone or wood, or 3D objects).  They also discussed ways of engaging students with these items, and the successful projects that had been achieved.

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Blue cat avatar…

This post has turned out to embrace the more arts based aspects of the conference, which I certainly enjoyed, and I should perhaps mention here that participants at the conference were encouraged to make their own avatar out of play doh.  Here is mine, although I should point out that I was eating chocolate cake at the time, so is perhaps not the best example!

In my next (and final) post on the conference I will look at some of the other sessions that made an impact on me.

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Aberystwyth, mon amour: or, loving the CILIP Cymru Wales 2018 conference (part 1)

CILIPWales18aHaving recently returned from Aberystwyth and the rather excellent CILIP Cymru Wales conference I thought it was a good time to resurrect my blog.  I’m a cataloguer, and when the call for papers initially went out I was delighted to see that CILIP Wales had embraced a request to include ‘technical services’ within their themes and topics.  We are generally missed out within general library conferences, so I was delighted that CILIP Wales was willing to welcome into the fold cataloguers and metadata specialists, and of course I had to offer a paper!

Arriving in a sunny Aberystwyth on the afternoon before the conference I had taken the opportunity of being in the area to deliver a training session to the NHS Library staff at Bronglais Hospital, following this, a walk on the beach and a good Indian meal in the evening, and I was ready to face two days of intense ‘library stuff’.  I started the event with the pre-conference mindfulness session, and this kind of set the tone for the rest of the conference for me, in that it was a start to being aware of mindfulness, resilience, and well-being within both my personal and professional life.

Over the next two days there were several keynote speakers who looked at what I perceive as ‘the personal in the professional’ – these presentations were great on a multitude of levels, not least in that it didn’t matter which library sector you worked in, or what your role was in your library service, these sessions could be of benefit to you.

On the afternoon of day 1 Sue Hodges brought her personal story into her presentation “The power of building resistance”, she exuded an air of calmness and focus as she talked about the importance of well-being, and that our back story is important (illustrated by her own story of her family moving to Australia when she was 5 so her Dad could look for work).

Following on was Jo Wood (@Libswithlives) who turned out to be one of the main highlights of this conference (for me at least).  She too brought her personal story into her session, and I feel privileged to have been there to witness her courage in being brutally honest about life events, and a break down, that crashed her world.  She reminded us that behind every person’s CV and career history was a personal story too. In a professional context you are normally only aware of people’s achievements, but we should perhaps be more honest about revealing what else we are dealing with at the same time.  You might be under the impression that all those fantastic speakers you are listening to have progressed in a timely fashion to that peak you are now witnessing them at, but remember – everyone has ‘stuff’ in their life, good and bad, and it contributes to what they are doing, and where they are.  My review isn’t doing justice to Jo’s presentation – but for those of us who were there, we all felt the impact of her talk.

It was also interesting to hear about the Librarians with Lives podcasts that she produces, and which to my shame I hadn’t come across before, but will certainly be checking out.

On the second day, there was a third session which looked at the ‘person’, this was Jo Walley (@joeyanne) exploring imposter syndrome – and yes, when asked, just about everyone in the room put their hand up to admit to feeling this!  She talked about the five deadly Ps she had identified – Performing, Perfecting, Pretending, Proving and Pleasing and gave examples which I am sure many of us identified with.  She also introduced the concept of ‘Mindful self-compassion’ – embracing an awareness and acceptance of ourselves, a practicing of self kindness and a common humanity towards others.

So many of us don’t feel that we are good enough, and it was so welcoming to have Jo (and her gorgeous flowered shoes) end her talk with telling us that we were all “Enough – exactly as you are!”

What all these sessions did was help me to start re-evaluating myself and how “Karen-Person” fits into “Karen-Cataloguer/Librarian”.  I plan to look at mindfulness in more detail, to plot my own life events against my career/profession events to see if there are any conclusions to be drawn, and to be more aware of personal wellbeing

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Beach treasure from Aberystwyth (a happy place)

in the workplace.  Last year I attended a session at the AWHILES annual conference, led by Mark Hodder on Positive psychology: the science of happiness, and as a result of this every day I identify at least three happy/positive things that have happened to me that day, which I am finding very beneficial (even if my cats do feature quite a lot!).

In part 2 of this blog about #CILIPW18 I shall look at several other sessions that made an impact on me.

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CILIP Rare Books & Special Collections Group conference 2015 (a late review)

Last September (2-4 Sept) I was pleased to be able to attend the CILIP Rare Books & Special Collections Group conference in London.  I had intended to blog about this straight away, but was struck down with appendicitis the following week, and have only now got the time to do so.

I had been invited to speak about the Cardiff Rare Books Collection, housed in SCOLAR and acquired from the Public Library in 2010. The theme of the conference was “Hidden collections revealed” and this covered topics from retrospective cataloguing, to private libraries, and embargoed collections to active promotion. The conference took place over three days and in three different venues – Friend’s House, Lambeth Palace, and the British Library. This allowed attendees the opportunity to have tours of the libraries in these places, although as places were limited not everyone got to see everywhere (myself included).

The first day began with an overview from Karen Attar (Senate House Library) on the (then forthcoming) Directory of rare books and special collections in the UK and Republic of Ireland. This is the third edition of the directory, previous editions appeared in 1985 and 1997. Attar is the editor and initially emailed potential contributors in 2014 asking for updates to their previous entries, or for new entries if they had not appeared before. The team in SCOLAR were able to compile an extensive update to the Cardiff entry to reflect all the changes and acquisitions we have had since 1997. Overall the book will be important to make people aware of different collections across the UK.

Following on from this David Prosser (RLUK) talked about the survey of hidden collections that took place in 2010. There were 77 respondents to the survey, it seemed that smaller libraries didn’t have the time or the manpower to respond. The survey also revealed that there were degrees of hidden, some were uncatalogued, some had card catalogues or printed catalogues. Modern problems of digitised materials were also highlighted. How long will these be available on line? Apparently 20% has already been lost to the web, creating a 21st century black hole of material.

The second session of the day focussed on uncatalogued material, and a variety of projects designed to combat this problem. Dunia Garcia-Ontiveros (The London Library) discussed a project they had been running from 1999, which had been revitalised when she took up her position there in 2007 and ensured that records were upgraded with material in hand. Previously they had just been importing records to improve what they had, since 2007 they have been able to add local detail such as provenance, bookplates, annotations etc. The project has highlighted the significance of not only what they knew they had, but all the extras associated with it.

Next, Darryl Green (St. Andrews) talked about the Lighting the Past project at St. Andrews. The initial stages of the project revealed that only 25% of their special collections were catalogued, as opposed to the 50% they had previously thought. Quantifying this to the institution meant that there were 150,000 uncatalogued rare books, and at their former rate of cataloguing this would have taken them 75 years to complete. They looked at a variety of ways to deal with this problem and this resulted in Lighting the Past. Student workers have been employed for the first phase of the project – giving them employment and training in specialist skills. The second phase will involve Rare books cataloguers upgrading records to full DCRM(B) standards.

Another project in Scotland was discussed by Elizabeth Quarmby Lawrence (Edinburgh University), they had difference circumstances to St. Andrews, and their approach was to have two paid internships, for two days a week for nine months (Feb-Oct 2014) – this offered opportunity and experience for the individuals. Training started with easier material and progressed onto more difficult material. The internships were a rounded experience, and included working on blogs, events, student liaison, and exhibitions. The training scheme was a great success, and one of the interns has now been employed in the rare books cataloguing department.

LambethPalace2aThe second day of the conference was at Lambeth Palace (where our former colleague Ken Gibb now works). The third conference session was about being open for research and had sessions from libraries that are not necessarily open to the public. Martin Cherry (Freemason’s Library) talked about the history, and the use and access to the Library and Museum of Freemasonry which was first established in 1837 by the Grand Lodge. Originally access was restricted to Freemasons but is now open to all.

Next we heard about military libraries from John Pearce (Deputy Librarian, The Royal Military Academy Sandhurst).   Defence libraries are not regimental museums, they deal with material on the MOD, technical material etc. So why are there rare books in defence libraries? These are historical training manuals, and operational requirements, acquired for specific purposes at the time of publication – and now useful for the history of military education. With these libraries there is a restriction to access, as they are ‘behind the wire’ – but they do have a web presence to a certain extent, and they are beginning to digitise some material at Sandhurst.

To close this session we then heard about the Association of Pal Mall Libraries from Kay Walters (The Athenaeum), Sian Prosser (Royal Astronomical Society), and Renae Satterley (Middle Temple Library). The Association of Pall Mall Libraries was set up so that solo librarians could get to share knowledge and resources. The libraries range from private members clubs to societies, and the library collections range in size from 2K – 100K; some are research resources, some historical assets. There is a mixture of qualified and nonqualified staff running the libraries.

The final session of this day looked at collections that were ‘under wraps’ and included my own paper Collating and curating for the public: the Cardiff rare books collection which demonstrated the change in priorities at the Public Library, which went from actively acquiring rare and manuscript materials at the beginning of the 20th century for the public to use, to ‘hiding’ them away in stores and discarding them by the start of the 21st century.

In this session Helen Potter (FOI Centre, National Archives) discussed closed records at The National Archives, and issues surrounding the right to know vs right to privacy. There are a number of reasons why records might be closed, which might be to do with specific individuals (personal case files, e.g. prisoner files, naturalisation 1938-1945, criminal prosecution). Or the files might be closed because they are distressing and disturbing (rape, assault, mental distress). They are currently operating on the following principle – ‘release what we can, protect what we must’.

ChelseaArtistsbooks1aAfter lunch, there were guided tours of Lambeth Palace library, and then the rest of the afternoon was devoted to a variety of visits to special collections within London. Participants could sign up to two visits, and there was a bit of tube co-ordination required! I chose two places that were next to one another, and coincidentally not that far from Lambeth Palace either! My first visit was to the Print Rooms at Tate Britain; we were shown prints by a variety of artists, and some of Turner’s sketch books. We also got to see Beatrix Potter’s drawings for The Tailor of Gloucester. My second visit was to Chelsea College of Arts to see their Artists’ books collection – it was interesting to compare their collection with the one at Cardiff Metropolitan University that I had visited earlier in the year.

The final day took place at the British Library Conference Centre, and the first session looked at promoting collections. Adrian Edwards (Head of Printed Heritage Collections, British Library) talked about the potential of exhibitions to bring hidden collections into the lime-light, and focussed on a specific example of the ‘Comics unmasked’ exhibition which was held in 2014.

British Library2aHe highlighted that the objective of exhibitions are wider than what you see in the gallery. For example with this collection initially the material was spread over different sites and wasn’t catalogued consistently, if at all. However, due to the exhibition many comics got catalogued – the power of the exhibition gave leverage to the cataloguing priorities. They were able to convince the data quality team to see the cataloguing of the comics as a training opportunity – serials, complexities etc. Now all the material is available on one site, is used more, and the rare material has been moved to higher level of secured storage. In addition staff expertise has improved; some have given papers at academic conferences.

Next was Lara Haggerty (Innerpeffray Library). Innerpeffray library is five miles from the nearest town, and a bus only comes once a week, the library is essentially in the middle of nowhere. It was the first free public lending library in Scotland, set up in 1680. Originally in the loft of the chapel it started with 400 books. In 1968 they stopped lending books, there was a decline after the First World War, and there were other libraries in nearby towns, and the library began to disappear from people’s awareness.

By 2001 things were not looking too good: “We can no longer open the door and hope”

In 2009 Lara Haggerty was appointed as Library keeper and marketing manager, the 31st library keeper there has been. She created a business plan to raise visitors by 100% – quite a challenge!  She highlighted that they were selling something different, a unique experience for the visitor.   As part of this they have partnered up with local businesses, and they now hold events, like gin tasting in the library (!), and “How far would you walk for a book” walk, etc.

The final talk of this session was by Katie Sambrook (Kings College London) who talked about the Foreign and Commonwealth Office library collection at King’s College London. There are 100,000 items in the Foreign & Commonwealth Office library collection, mainly books, but manuscripts as well, covering 16th-21st centuries, with the heart of the collection from 1750-1950. There were difficulties for the library when it was situated in the Foreign and Commonwealth Office, with security, couldn’t bring in lap tops, etc, so it was transferred to an appropriate academic institution. They have needed to catalogue all items from scratch, book in hand, and have about half done at the moment. They think that the catalogue is the best way of advertising the books, but have also promoted the collection by an exhibition space and online. They have used targeted promotion, picking a country or area, and found that even just a poster on library gates brought people in.

The last three talks were in a session that looked at going ‘beyond the library’, firstly Katharine Hogg (Foundling Museum) talked about the Gerald Coke Handel Collection at the Foundling Museum. Gerald Coke was a banker and in the 1930s started to collect Handel material – he chose Handel because he was first published in England and at available prices (Mozart was too expensive!). He was a generous collector and let scholars use the material even though he kept it at home, and he did have a house catalogue. The collection came to the Museum with an endowment, and although not quite a lending collection now, a database of the collection is now online.

Hannah Manktelow, a PhD student, talked about her research discovering provincial Shakespeare with the British Library Playbill collection. The collection contains playbills from the provinces as well as London, and much of what we know about theatrical history comes from playbills – when/where/who/what. The bulk of playbills date from 1780-1880. As there are 75,000 provincial playbills, to manage the project she picked five provincial towns – Newcastle, Nottingham, Norwich, Bath and Brighton. She decided to focuss on England for a national representation. She has been looking at where Shakespeare was performed (theatres, portable venues, etc); Who performed (a resident company, London stars, touring company. Bath received double the amount of stars than Newcastle – closer to London and very fashionable); and also when – what percent of the theatrical season.

One discovery has been that regional Shakespeare was more avant-garde, and had the first black perfoBritish Libraryarmer in Othello, he was very famous, but not accepted to play in London until the end of his career.

The final talk of the session and the conference was by Mark Byford, a private collector of rare books. He has been a collector for 12-15 years, and has a focus on Tudor and Jacobean books, but not a limit on subjects. There are about 1000 books in his collection. There is no catalogue of his collection, but he does allow people to visit to look at, or to take out, books. Access is dependent on collector/owner, personal contacts, but Byford believes he knows his books better than a librarian would (possibly).

 

Overall the conference was fascinating, lots of wonderful collections were talked about and we got to visit some great venues, and see some collections we wouldn’t necessarily get the chance to.  The only downside for me was that because the conference was spread over three venues there was no central ‘conference venue’ or accommodation.  As a non-Londoner there was a bit of stress in trying to work out a) where to stay, and b) how to get to each venue each day.  In addition there was no one place where all attendees were together outside of scheduled events (i.e. no conversations at breakfast, or hanging around the bar together at the end of the evening event).  But it was an interesting way of holding a conference, and I managed not to get lost more than once!

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The impact of metadata at the CILIP CIG 2014 conference

bug1This September I spent three days in Canterbury, at the University of Kent, attending the CILIP Cataloguing and Indexing Group conference. Held every two years the CIG conference is an ideal opportunity for cataloguers and those working with metadata to get together. The theme this year was the impact of metadata and a variety of sessions arose looking at different aspects. Over the three days we looked at the Impact of metadata standards, the Impact on the organisation, the Impact of metadata on users, and the Impact of metadata professionals. There were formal papers, lightning talks and a poster session; as wfridgewordsell as a couple of optional tours at the end of the conference which I also managed to attend. Plus the best freebies I have so far received in a conference goody bag – including a fridge magnet of cataloguing words!

Impact of metadata standards

The ‘hot’ new metadata standard to be talked about these days is ‘Linked Data’ and the conference got off to a sizzling start with Thomas Meehan from University College London talking about Bibframe – which is the Library of Congress’ replacement for MARC and is based on linked data. If you want to know what Linked Data is you should look at Tim Berners-Lee’s four principles of linked data, which Meehan referred to. Unlike MARC, Linked data is not a cataloguing or library standard, it is greater than that and assumes an openness. MARC is difficult to share outside of the library world which is one reason why Linked data is seen as the future. Various libraries have published linked data, such as the Swedish National Library, German National Library and Cambridge University Library, whilst the British Library has been using it for the British National Bibliography (BNB).

The session moved on to Chris Biggs (Open University) who talked about OUDA – the Open University Digital Archive which will contain all the digital content from the OU from the last 45 years, including video, audio etc. He discussed the problems they faced including extracting metadata from a number of places, how not everything was catalogued in the past, how AV and text records were inconsistent, the standards that have changed or are partial, and how material has changed over the years with different carriers (broadcasts, videos, DVDs, digital files). Biggs detailed some of the processes they went through using MarcEdit, and the challenges they faced. So far the changes have been made in their LMS and are not yet in OUDA – but eventually all the data will be in OUDA and the discoverability will be better than with their LMS.

After a break Duncan Chalmers from Coutts gave a brief talk about RDA (Resource Description and Access) and using it with two metadata formats (MARC and Linked data). He pointed out that ‘metadata’ as a concept doesn’t figure in a user’s workflow, and that when people are used to searching for information on the web when they come into a library they notice when their searching on the library catalogue doesn’t work as well.

Following on from this Alan Danskin of the British Library took a very focussed look at certain rules within the RDA toolkit that need rethinking. His talk RDA and the cascading vortex of horror looked at a chain of instructions cataloguers would get sucked into when certain information was not available on an item; and he suggested some possible changes.

Impact on the organisation

image3The second day started with a very interesting talk from Laura Williams of the BBC who talked about embedded Media Managers who work alongside other staff at the BBC to capture and archive metadata. She looked primarily at TV metadata which is generated by film crews, and production teams. If the right information is not collated it has a knock on effect – for instance a programme synopsis won’t go into the Radio Times; or the cataloguers are unable to add the item to the archive. Williams also mentioned a couple of projects that are ongoing – the ‘Stockshop’ project which looks at which generated images might have value outside the use they were created for, or which have the potential to be used by someone else – for instance a view over London from a helicopter.

edinaNext up was Natasha Aburrow-Jones from EDINA looking at the impact of metadata within SUNCAT (Serials union catalogue). Originating as a project in 2003, SUNCAT was fully launched in 2005 and there are now 100 contributing libraries  which range from large national libraries to small specialised libraries; from Inverness to Cornwall, and includes one in Antarctica! They accept data in almost any format and quite surprisingly with ranging quality of metadata (it is bewildering how/why people submit records which don’t even have titles!).   The impact of the (non) use of data standards leads to a lack of consistency and non-matching with other records. They are currently designing a new in-house algorithm for matching metadata with “a multi dimensional radial match” .

Following on from this was a paper by Arwen Caddy who works in a corporate library for the company Reckitt Benckiser Healthcare. You probably won’t recognize the company name, but would certainly know the products – ranging from Gaviscon to Durex. About 4,000 books make up a small part of the research and development library, alongside a state of the art archive. This is a ‘Dim archive’ – meaning that it is a controlled repository which locks down documents so they can’t be tampered with; and they have permission from the CLA to store and give out papers to a select audience. By ‘locking down’ documents they are maintaining the integrity of the originals, regulating authentification and providing a trusted, non-tampered with copy (remember this is the corporate world!).   However, once the documents have entered the archive you can’t correct any mistakes – if you upload it to the wrong folder, that’s it, it has to stay there; if any errata are published you have to upload a whole new version as well; embarrassing mistakes stay on the catalogue. Caddy provided some tips on how to avoid mistakes; these included taking responsibility in the approval process and learning where mistakes were likely to happen, concentrating, and getting into a rhythm. There were a variety of other pitfalls in the process including confusions about chapter authors and book editors, and dates to file by (year the paper was accepted or the year it was published). She also provided some very good advice when dealing with her users: If you can’t always be right, be helpful!

Impact of metadata on users

peopleThe afternoon session looked at the impact of metadata on users. This included lightning talks on social media by Claire Sewell (Cambridge), which focussed on the use of Pinterest particularly in relation to their library science collection; Improving subject based metadata for LGBTQ related young adult books by Ruth Jenkins, a library school student; and enhancing the user experience and promoting bibliographic services at De Montfort University by Lynne Dyer.  Alongside these were a paper by Anne Welsh (lecturer at University College London) which discussed metadata output and its impact on researchers. She identified four user tasks of finding, identifying, selecting and obtaining. Whilst the ‘searching’ process is something that librarians are good at improving, there are problems at times with getting an ‘output’.

Impact of metadata professionals

DLrdaThe final morning looked at metadata professionals, and started with a paper by Deborah Lee from the Courtauld Institute of Art focussing on training new cataloguers to use RDA, when they have never used AACR2 – in contrast to all the conversion training that has been occurring for cataloguers who are used to one set of rules and now face a new set. Although training from scratch in RDA took a bit longer than training in AACR2 (due to relationship entities); on the whole, the beginner cataloguers didn’t have the same issues as established cataloguers because this is all they have known. Lee’s training programme did highlight the impact of local policies, and she emphasised the need to ensure that not only were these people trained to do the job in hand (and satisfy local requirements), but also that they were equipped with the skills to be excellent general cataloguers with the ability to do the job well elsewhere.

There were two talks from staff at the University of Kent looking at the changes, improvements and challenges they have been facing over the last few years. At one point they had enormous backlogs of items waiting to be catalogued and undertook a three year strategy to simplify and streamline services; this included establishing standard classification, RFID tagging core and main stock, and introducing shelf-ready. They worked to improve discoverability before they implemented their resource discovery tool. One of the talks was by two metadata assistants who had been recruited during this process and had come from non-academic library backgrounds and had brought fresh view points to the team.

celineThe morning also included a paper from Celine Carty (Cambridge) entitled Holistic cataloguing, or the fundamental interconnectedness of all things which provided some reflection on managing cataloguing projects and being aware of the impact on other teams. Whilst the cataloguing team may be improving their workflow, what about the people who may be processing or shelving the books – can they cope with an increased workflow, or are they involved in different projects? The key theme was ‘communication’ and she emphasised the need to speak to everyone – not just line managers, but all staff.

specialcollAt the end of the conference there was the chance to participate in some visits, and since I had planned to stay in the area for a few days and didn’t have to rush off to catch a train, I was able to do both visits on offer. Firstly I went on a tour of the University of Kent’s special collections; they house the British cartoon archive and have an extensive theatre collection, and were kind enough to put out some grecathedrallib2at displays representing many of their collections. Finally I went to see the Canterbury Cathedral library, which felt like going behind scenes at the cathedral. They house several parish collections including a ‘library in a cupboard’; and over 30,000 pre 1900 items.

 

cathedrallib3

Overall I had a great experience during the three days; I gained a lot from all the papers, managed to catch up with a few people, had my first proper attempt at tweeting from a conference, and was pleased that there was a greater representation from Wales than the last time.  Apologies if I have misrepresented anyone’s talk, and also if I haven’t mentioned you (purely down to space – it was all great!).

 

Post-conference I stayed on in the area for a few days and even managed to find Bagpuss’ shop!

bagpusshopTweets from the conference have been collected in Storify, the slides will be made available on the CILIP CIG webpages, and papers published in the CIG journal later this year.

 

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Filed under Cataloguing, Conferences

Attending Library Camp

I attended my first library camp at the weekend (Library Camp SW), and thought I should get down my thoughts about it before it fades into the distance.  I’ve heard a lot of good things about Library camps in the last year or so; they’ve been providing a great space for discussion of library issues, they’re free, held on weekends so people who can’t attend events during working hours can come, and there is a lot of cake available!  As part of the staff development group of CLIC (Cardiff Libraries in Co-operation), we’re thinking of running a library camp in south Wales next year, so I realised that I really needed to attend one, to see what it was actually like in person, and to try and pick up a few hints and tips about the best way to run one.

Sadly, I didn’t enjoy the experience as much as I’d hoped.

This was not a reflection on the organisers, I should hasten to add, but more a case of my own personality, and my ‘head space’ on the day.  I realise to get the most out of a library camp you really need to put a lot in, you shouldn’t just sit back and let if flow around you.  I’d already decided before I got there that I wasn’t going to pitch a session, as it was my first time I wanted really to see how it worked, and wasn’t brave enough to jump straight in – I also couldn’t think of any burning issue that I really wanted to run a session on anyway.  Maybe if I’d been brave enough I would have had a more beneficial experience.  Part of my problem was that I wasn’t particularly interested in most of the sessions that were pitched (and yes I know, if that was the case I should have pitched something I was interested in!).

I’m a cataloguer – and I went to the event with the full knowledge that it was highly unlikely that anyone would want to talk about cataloguing;  but I am also involved in staff development (both within my own library service, and with CLIC), and like to hear about stuff that is going on in general in the library world, so I figured there would be something to interest me, and yes there were a few sessions that I went to that were fine (one on chartership which I’ve been thinking about doing for ages, and one on disasters in libraries, which was interesting and I could at least speak about a bit); but for the most I found that I was just the worst Library camp attendee ever, didn’t feel inspired by what was on offer, and I sat silent……

I also found some attendees rather bolshy, and one session I attended got a little bit heated…

I guess at the end of the day each library camp will differ depending on who is there and what they want to talk about, it will also depend on which sectors are represented – as it became clear that some issues affect some libraries services in a far different way to others.

In the last session of the day I attended Rhyme time where I didn’t have to worry about speaking up, or cringe about some people’s attitudes, all I had to worry about was waving my arms around, not letting the rubber ducks fly off the parachute, and how silly I looked (but hey we all looked silly together so not a problem!).  There was indeed plenty of cake, and I sort of wished I’d skipped the main course and gone straight to cake – as I didn’t manage to taste the rather exciting looking Finnish blueberry concoction unfortunately – though I did manage some veggie rocky road  – yum!  The food sharing all worked wonderfully, and we could have just all sat in the park eating all afternoon.

I am sad that I didn’t have a fantastic experience, and wonder if my personality just isn’t suited to this kind of professional development event, or whether I was having a particularly bad ‘off day’, or whether if I went to one where the kind of things I am interested in were talked about more I would enjoy it more.   Maybe next time (if there is a next time), it will all be different for me.

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Filed under CPD, Librarianship, Staff development

Social media workshop inspiration

Social-Media-MarketingYesterday I attended an all day library social media workshop, and came away enthused, encouraged and full of inspiration.  We looked at perceived barriers to using social media, creating good content, mapping tools to tasks, and digital signage.  There were plenty of break out sessions, and group discussions and activities, and a chance to reflect on what we were already doing and what we would like to do in the future.  At the end of the day we all had to make a pledge to ‘do something new’ in the next few months, we wrote it down on a yellow sticky, and we will be chased to see that we have done what we pledged! 

My pledge involved a new blog that I am setting up for the cataloguing department Iwork in.  There will be five of us contributing to it, but three of these have never blogged before.  I set up the bare bones of the blog just before I went on my Christmas break, so the next few months will see me (and the rest of the team) getting to grips with it; and starting to publicise it.  Our target audience will be the staff and students of the University, although anyone else is welcome to read it!  We will be promoting interesting books that pass through our hands, giving highlights on aspects of our job, explaining the vagaries of classification schemes, linking books to lecturers, and anything else we can think of.  Basically trying to be high visibility cataloguers!

During yesterday’s workshop in the final session when we were discussing our pledges, one of my library colleagues informed me that she had a much better understanding of the pressures and problems we experienced in the cataloguing department because of following myself and another of our cataloguers on twitter (and reading our blogs); for instance she hadn’t heard of RDA before we started talking about it (and I wouldn’t have expected her to either).  This means that when she has a pile of donations towering above her desk, and we aren’t doing them, she at least has some understanding of why.  These comments only further encouraged me to get on with the blog, and to think seriously of getting a twitter account for the department too.  We might not get hundreds of followers, but hopefully we’ll be spreading information to the right people.

It will be a few weeks before we really get going, but for future reference please check out our cataloguing blog and give us some feedback.

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Filed under Cataloguing, Librarianship